Operating your own online store offers significant advantages over selling solely on third-party marketplaces. Key benefits include:
To get started, explore platforms like Shopify, WooCommerce, or BigCommerce. LinkedIn Learning offers full courses on each.
Online marketplaces such as Amazon, eBay, and Etsy offer visibility and streamlined operations. Benefits include:
Downsides include limited access to customer data and higher fees. Merchants are advised to build retention through warranty registrations, loyalty programs, or affiliate offers. Evaluate costs thoroughly—advertising, fulfillment, and platform fees can reduce margins. Marketplaces should be used strategically to complement your own site.